Last updated: May 4, 2024
This Cookies Policy has been prepared to provide users of the website www.request.lv with information about the cookies used on the website, the purposes for which they are used and the technical possibilities for the user to accept or refuse cookies.
Cookies are small alphanumeric files that are downloaded and stored on a user’s computer or other device (e.g. smartphone, tablet) and stored in the user’s web browser during a visit to a website. They may be used to keep track of what pages of the website a user visits, to save information entered by a user or to remember a user’s preferences, such as language settings, while browsing the website.
Cookies do not usually contain any information that personally identifies the user, but the personal data we hold about you may be linked to information stored in and obtained from cookies. For more information about how we use, store and protect your personal data, please see our Privacy Policy.
1. Information About the Controller
The controller for the processing of personal data is SIA Request (hereinafter – Request), registration number: 40203423105, legal address: Stabu iela 109 – 1, Riga, LV-1009, Latvia, email address: [email protected]
2. Purpose and Legal Basis for the Use of Cookies
The Request website (www.request.lv) collects personal data (user’s IP address and information related to the website visit, date, time) by using cookies.
The website uses the following types of cookies:
- Necessary cookies to ensure the functioning of the website itself as such, acceptance or rejection of cookies (on the legal basis of Article 6(1)(f) of the General Data Protection Regulation – Legitimate interests of the controller);
- Functional cookies to allow the website to provide certain features that make it easier for the user to use the website, such as remembering the language setting chosen by the user (on the legal basis of Article 6(1)(a) of the General Data Protection Regulation – Consent of the website user);
- Analytics cookies to track and analyze visits and traffic sources so that Request can measure and improve website performance. The cookies used help us to find out which pages are most and least used and to see how users navigate the website (on the legal basis of Article 6(1)(a) of the General Data Protection Regulation – Consent of the website user);
- Advertisement cookies to identify the user’s preferred content on this website and to provide users with the most relevant information about Request services, to improve the customization of website content and to enhance the user’s experience on our website. These cookies may be used by Request for advertising campaigns on third-party websites. By accepting advertising cookies, the user may be shown targeted advertising on different websites or social media platforms in the future. In the event that the user refuses the use of these cookies, the user will be offered generic and non-personalised advertisements (on the legal basis of Article 6(1)(a) of the General Data Protection Regulation – Consent of the website user).
When visiting this website, the user is presented with a notice that the website uses cookies. If the user confirms acceptance of cookies by clicking on the “Accept All” button, then the legal basis for the use of cookies is the consent of the data subject (Article 6(1)(a) of the General Data Protection Regulation) and the user confirms that they have read the information on cookies, the purposes for which they are used and when the information is passed on to third parties.
By clicking on the “Reject All” button, the user rejects all (or those to which he/she did not consent) optional and third-party cookies used by this website, with the exception of the necessary cookies that are required for the functioning of the website (Article 6(1)(f) of the General Data Protection Regulation). The legitimate interest of Request is based on providing the user with appropriate and secure access to the website, as well as to provide the user with the necessary information by saving the user’s customized settings on the website, such as the choice of cookie settings.
3. Potential Recipients of Personal Data
Where there is a legal basis to do so, personal data may be transferred to authorities, banks, software providers, hosting service providers, social network providers, personal data processors engaged by Request etc.
4. Withdrawal of Consent / Refusal and Restriction of the Use of Cookies
In the website’s cookie notice, the user can restrict the use of both optional and third-party cookies by not activating analytics or advertisement cookies by clicking the “Customize” button. The user can change their cookie preferences at any time by clicking on the “Manage Your Cookie Preferences” button found below and then selecting the relevant setting.
The user has the right to use different cookie blockers, or to change the cookie settings in his browser, or to delete cookies in his internet browser settings at any time.
Users can change their cookie settings at any time in their device’s web browser. For example, the user can revoke the consent given for the storage of cookies by ticking the box in his browser that allows him to refuse all proposals to store cookies. It is possible to delete cookies that have been stored on the user’s device by action on the user’s part. Request has no possibility to interfere with the user’s device and to delete cookies accordingly. These settings can be found in the “Options” or “Preferences” menus of the user’s internet browser.
More information on how to configure your device’s internet browser can be found on the respective websites listed below:
- Google Chrome: Google Chrome Help Center;
- Mozilla Firefox: Cookies – Information that websites store on your computer;
- Apple Safari: Manage cookies and website data using Safari;
- Microsoft Edge: Microsoft Edge, browsing data, and privacy;
- Opera: Security and Privacy in Opera (Referrals, redirections, and cookies).
Read more about restricting and deleting cookies here: www.aboutcookies.org
5. Transfer of Personal Data Outside the European Union or the European Economic Area
The content of the Request website is stored in a European Union country. In the case of Google Inc., Meta Platforms Inc., these cookies may be sent outside the European Union or the European Economic Area to countries that have not been identified as providing an adequate level of security, such as the United States.
By accepting advertisement and analytics cookies, for cookies of Google Inc., Meta Platforms Inc., the user agrees that cookies may be transferred outside the European Union or the European Economic Area.
More information on cookies which are used by Google Inc., Meta Platforms Inc., can be found on the respective websites listed below:
- Google Inc. – www.policies.google.com/privacy
- Meta Platforms Inc. – www.facebook.com/privacy/policy
6. User’s Rights as a Data Subject
We inform that the user, as a data subject, has the right to request access to the processed personal data, to request the deletion of personal data by submitting a justification for the request, to request the restriction of personal data processing in the cases provided for by the regulatory enactments, as well as to object to the processing. The user has the right to lodge a complaint about unlawful processing of personal data of users with the Data State Inspectorate of the Republic of Latvia (www.dvi.gov.lv/en). For more information on the user’s rights as a data subject, please refer to our Privacy Policy.
7. The Website Uses the Following Cookies
8. Closing Remarks
This Cookies Policy may be amended as necessary, with the current version of the policy being published on the Request website.
This Cookies Policy is also available on the Latvian language version of the Request website (www.request.lv/lv/sikdatnu-politika). In the event of any inconsistency or conflict between the English and Latvian versions, the Latvian version (www.request.lv/lv/sikdatnu-politika) shall prevail in all respects.
In case of any questions regarding the processing of personal data on the website, you can contact Request by sending an official letter to the company’s legal address: Stabu iela 109 – 1, Riga, LV-1009, Latvia or by email: [email protected]