Last updated: September 13, 2026
1. Purpose and Scope of this Cookies Policy
The purpose of this Cookies Policy (hereinafter – the Policy) by SIA Request, registration number: 40203423105, legal address: Stabu iela 109 – 1, Riga, LV-1009, Latvia (hereinafter – the Controller) is to provide users with information about the cookies and similar technologies used on the Controller’s website – www.request.lv (hereinafter – the Website), the purposes for which they are used and the technical options available to accept or refuse their use.
Cookies are small files that are downloaded and stored on a user’s computer or other device, such as a smartphone or tablet, through the user’s web browser during a visit to a website. Similar technologies, including pixels, tags and local storage, can also store or access information on a device or communicate information when a webpage loads. In the Policy, references to cookies include these similar technologies where applicable.
Cookies do not usually contain any information that personally identifies the user, but the personal data we hold about you may be linked to information stored in and obtained from cookies. For more information about how we use, store and protect your personal data, please see our Privacy Policy.
2. Information About the Controller
The Controller is SIA Request, registration number: 40203423105, legal address: Stabu iela 109 – 1, Riga, LV-1009, Latvia, email address: info@request.lv
3. Purpose and Legal Basis for the Use of Cookies
The Website may collect information such as the user’s IP address, device and browser information, pages visited, and the date and time of visits through cookies and similar technologies.
Necessary Cookies
Necessary cookies and similar technologies are required to operate and secure the Website, provide requested functions and remember the visitor’s cookie preferences. Where their use involves the processing of personal data, the processing is based on the Controller’s legitimate interests in operating and protecting the Website pursuant to Article 6(1)(f) of the General Data Protection Regulation. They may be set by the Controller or by service providers supporting Website hosting, security and consent management. Some remain only for the browser session, while preference-related technologies remain for the configured preference period. They cannot be disabled through the consent banner.
Analytics Cookies
With the visitor’s consent pursuant to Article 6(1)(a) of the General Data Protection Regulation, analytics technologies help the Controller understand how visitors use the Website, measure traffic and performance, and improve its services. Third-party analytics providers may receive information such as device and browser identifiers, approximate location, pages viewed and interactions. These technologies and related data are retained for the periods configured in the relevant analytics services and no longer than necessary for measurement and reporting. Consent can be withdrawn at any time.
Advertising Cookies
With the visitor’s consent pursuant to Article 6(1)(a) of the General Data Protection Regulation, advertising technologies are used to measure campaigns and conversions, attribute visits, create audiences, support retargeting and provide more relevant advertising through third-party platforms. Third-party advertising providers may receive online identifiers, page-view, interaction and conversion information. These technologies and related data are retained until the configured expiry, withdrawal of consent, deletion in the browser, or the end of the relevant attribution or audience period, as applicable. Consent can be withdrawn at any time.
When visiting the Website, the user is presented with a notice explaining that the Website uses cookies and similar technologies. By clicking “Accept All”, the user consents to the use of Analytics and Advertising technologies in addition to the Necessary technologies that are always active.
By clicking “Reject All”, the user rejects Analytics and Advertising technologies. Necessary technologies remain active because they are required to operate and secure the Website and to remember the user’s cookie preferences. The user can also select individual categories by clicking “Customize”.
4. Potential Recipients of Personal Data
Recipients of personal data collected through cookies and similar technologies may include the Controller’s website maintenance, hosting, security and consent-management providers, as well as third-party analytics and advertising service providers. These providers may receive relevant device, browser and interaction information only where there is an applicable legal basis and only to the extent required to provide their respective services.
5. Withdrawal of Consent / Refusal and Restriction of the Use of Cookies
In the cookie notice, the user can select Analytics and Advertising categories by clicking “Customize”. Cookie preferences can be changed or consent can be withdrawn at any time by clicking the “Manage Your Cookie Preferences” button below and selecting the relevant settings. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
The user has the right to use different cookie blockers, or to change the cookie settings in his browser, or to delete cookies in his internet browser settings at any time.
Users can change their cookie settings at any time in their device’s web browser. For example, the user can revoke the consent given for the storage of cookies by ticking the box in his browser that allows him to refuse all proposals to store cookies. It is possible to delete cookies that have been stored on the user’s device by action on the user’s part. The Controller has no possibility to interfere with the user’s device and to delete cookies accordingly. These settings can be found in the „Options” or „Preferences” menus of the user’s internet browser.
More information on how to configure your device’s internet browser can be found on the respective websites listed below:
- Google Chrome: Google Chrome Help Center;
- Mozilla Firefox: Cookies – Information that websites store on your computer;
- Apple Safari: Manage cookies and website data using Safari;
- Microsoft Edge: Microsoft Edge, browsing data, and privacy;
- Opera: Security and Privacy in Opera (Referrals, redirections, and cookies).
Read more about restricting and deleting cookies here: www.aboutcookies.org
6. Data Transfer to Third Countries
Some analytics, advertising and website-support service providers may process personal data outside the European Union or the European Economic Area (EEA), including in the United States of America (USA) and the United Kingdom. Where required, such transfers are protected by an adequacy decision, the EU-US Data Privacy Framework, Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism.
Additional information about the categories of providers involved in this processing and the applicable international-transfer safeguards is available from the Controller upon request.
7. User’s Rights as a Data Subject
We inform that the user, as a data subject, has the right to request access to the processed personal data, to request the deletion of personal data by submitting a justification for the request, to request the restriction of personal data processing in the cases provided for by the regulatory enactments, as well as to object to the processing. The user has the right to lodge a complaint about unlawful processing of personal data of users with the Data State Inspectorate of the Republic of Latvia (www.dvi.gov.lv/en). For more information on the user’s rights as a data subject, please refer to our Privacy Policy.
8. Closing Remarks
This Cookies Policy may be amended as necessary, with the current version of the Policy being published on the Controller’s website.
This Cookies Policy is also available on the Latvian language version of the Controller’s website (www.request.lv/lv/sikdatnu-politika). In the event of any inconsistency or conflict between the English and Latvian versions, the Latvian version (www.request.lv/lv/sikdatnu-politika) shall prevail in all respects.
In case of any questions regarding the processing of personal data, the Controller may be contacted by sending an official letter to the Controller’s legal address: Stabu iela 109 – 1, Riga, LV-1009, Latvia or by email: info@request.lv